Terms of Service

TERMS AND CONDITIONS

Welcome to Meta Counsel, a psychology company offering mental health services, certification programs, self-help podcasts, video learning, and business consulting. These Terms of Service (“Terms”) govern your use of our website, products, and services.

ARTICLE 1. ACCEPTANCE OF TERMS

By using Meta Counsel’s website, products, or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

ARTICLE 2. DESCRIPTION OF SERVICES 

Meta Counsel provides mental health services, certification programs, self-help podcasts, video learning, and business consulting to individuals, institutions and companies. Our services may include, but are not limited to, counseling sessions, training courses, supervisory sessions, deliberate practice sessions, support group, podcast episodes, videos, newsletters and consulting services.

ARTICLE 3. ELIGIBILITY

You must be at least 18 years old or obtain the consent of a legal guardian if they are minors. to use our mental health services. Some certification programs may have specific eligibility requirements, which will be outlined in the program details. Our self-help podcast and video learning content is available to all users.

ARTICLE 4. REGISTRATION 

To access certain services, you may be required to create an account and provide accurate and complete information. Our website has ethical and confidentiality compliance in place. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. The accuracy of the information provided is the responsibility of the customer. The company reserves the right to request verification of identity, eligibility, and provided information if necessary.

ARTICLE 5. INTERNATIONAL SALES

META COUNSEL PRIVATE LTD offers its courses for sale worldwide. It is the responsibility of the customer to ensure that the obtained certification is recognized and valid in their country of residence or the country where they intend to use this certification. META COUNSEL PRIVATE LTD is not responsible for the applicability or recognition of its certifications outside the jurisdiction in which it operates and cannot guarantee the acceptance of certifications on a global scale. Customers are advised to perform the necessary checks to confirm that the chosen course meets the necessary standards and recognition requirements for their professional or personal needs in their specific location.

ARTICLE 6. PAYMENT

Payment may be required for certain services, such as certification programs or consulting sessions. Prices are listed in Indian Rupees (INR) and are subject to change without notice. However, the rates applied will be those in effect at the time of the customer’s order, Irrespective of the price being reduced or increased.  

In case of lack of payment authorization or non-receipt of payment, the company reserves the right to suspend the processing and delivery of the order.  Additionally, the company may refuse to fulfill an order if the customer has unpaid invoices or is involved in a payment dispute.

6.1 Transaction Confirmation:

The customer will receive a payment confirmation including the details of their purchase and the total amount including taxes.

The company’s digital records only will be used as proof of communications, orders, and payments made. Orders and invoices are stored securely and can be consulted as evidence.

Payment terms and methods are specified at the place of purchase on the website.

ARTICLE 7. DELIVERY

The training will be made available to the client once payment has been made. An email containing the links and necessary information to access the purchased training will be sent to the client.

The training materials will be downloadable by the client, allowing them to have access to the training, within a defined timeline. The company accepts no responsibility for any loss of these documents or loss of access codes to the personal space preventing access to the training.

Other items, such as training completion certificates, will be made available in their personal space.

7.1 Delivery and Shipping Address:

For any physical deliveries or correspondence related to our services, please use the following address:

Meta Counsel Private Ltd

B-37, Block B, Sector 1, Noida,

Uttar Pradesh 201301, India


ARTICLE 8. INTELLECTUAL PROPERTY 

All content on the Meta Counsel website, including text, graphics, logos, blogs, images, videos, and audio recordings, is the property of Meta Counsel and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without prior written consent. Any reproduction or modification of the elements of the website is prohibited without authorization.

ARTICLE 9. PRIVACY 

Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy] to understand how we collect, use, and protect your personal information.

ARTICLE 10. LIMITATION OF LIABILITY

In no event shall Meta Counsel be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.

ARTICLE 11. GOVERNING AND JURISDICTION LAW

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Noida/ Uttar Pradesh, India.

ARTICLE 12. CHANGES TO TERMS 

Meta Counsel reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the revised Terms.

ARTICLE 13. CONTACT US

If you have any questions or concerns about these Terms, please contact us at info@metacounsel.in

By using Meta Counsel's website or services, you acknowledge that you have read, understood, and agree to these Terms. Thank you for choosing Meta Counsel